Sopra Group at a glance:

• A leader in systems integration and application outsourcing.
• 1400 employees working on projects in France and internationally.
• Constantly growing sales, now representing about 12% of total Group revenue (130 million €uro).
• For several years now, Sopra Group has run a business unit dedicated to this sector. This specialization has enabled Sopra Group to capitalize on its knowledge of the challenges, processes and information systems of its customers.

This means that we are able to propose turnkey, consistent services from initial studies drawing on our business expertise to outsourced application management in our areas of specialization. For example, in the Telecoms sector, our ranges of skills include the following:

• Content portals and Customer self-assistance portals (B2B and B2C Self-care).
• Systems to manage packages and customer paths.
• Content and services platforms.
• Billing of pre-paid and post-paid customers; multi-service billing (“converging” packages, content-related billing, event-related billing).
• Billing partners: inter-connection, roaming.
• Revenue Sharing with partners (distributors, content providers).
• Revenue Assurance (application and business process supervision, specialized datamarts, simulation environments).
• Operation Support System (OSS): provisioning, service network assurance, inventory management.
• Mediations.

Thanks to its business process consultancy skills and system integration methods combining industrial rigor with flexibility, Sopra Group is able to share the business challenges of its customers and can commit to delivering promised results: business process targets respected; Time-To-Market optimized; quality standards respected; costs optimized. This has made Sopra Group a formidable force in managing operator Information Systems, as well as an innovative player in terms of applying optimized methods and federating value-added skills.

Sopra Group delivers its IT services via an optimized Delivery Model ensuring optimized collaboration of a network of local services specialized in Telecom, Medias, and outsourced Services Centers (“XShore”).

Sopra Group has been chosen by:

Bouygues Telecom, Canal + , Darty Télécom, France Telecom et ses filiales, Maroc Telecom, SFR, TDF, Telefonica, Tunisiana